Samsung Galaxy Fold
Make a better communication experience while using the Galaxy Fold of Samsung.
Year
2019
Type
Contextual Research
Digital Design
UX/UI Design
My Roles
User Experience Research
Illustration
UI Motion Design
Objective
Samsung had approached SCAD to sponsor collaboration to research the future of the smartphone. Our SCAD team explored the current pain points, what users will expect from technology and how they will make use of it in their daily lives when communicating with others. We designed and suggested user experience of how Samsung's new smartphone could become more meaningful and valuable to others.
Outcomes
For the final check-in with Samsung’s UX team, we delivered a new communication app with 6 new features. We also made a specific animation design for all the new features. We provided a 200-page report for Samsung's UX team. Our concepts were delivered to the Samsung design team for future product design considerations.
Process
Research & Affinitization
Secondary Research: We did the foldable phone market research and application testing. Primary Research: We broke into 6 different teams to conduct primary research. We conducted qualitative interviews as well as conducted many observational studies. We had over 130 participants.
Concept Development
During our ideation process, we conducted free-writing exercises as well as called “Crazy-8s” based on the 15 How Might We statements. We examined each idea within four criteria: Feasibility, Foldability, Frequency of Use, and Uniqueness. Through this, we narrowed down to 3archetypes with 6 core features that best serve our users and meet the project brief.